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Corporate Information

Company Profile

We provide call center infrastructure and marketing systems that utilize CTI cloud services.Compared to existing on-site facility systems, installation is easy and fast, and investment costs are saved.

Company name Collabos Corporation
Address
<Head Office>
Sanbancho Tokyu building 8F,
8-1,Sanbancho, Chiyoda-ku, Tokyo 102-0075, Japan
Tel: +81-03-5623-3391
<Osaka Office>
Samty Fame Shin-Osaka Bldg No.1, 8F,
6-5-3, Nishi Nakajima, Yodogawa-ku, Osaka 532-0011, Japan
URL https://www.collabos.com/
Established October 26, 2001
Representative Director & President Takao Motegi
Capital 325,015,000 yen (As of March 31,2024)
Directors and Auditors
Representative Director & President
Takao Motegi
Representative Director & EVP
Masato Aomoto
Director
Yuki Ogawa
Director
Hiroyuki Suzuki
Director
Kazuki Saito
External Director
Toru Suzuki
External Director
Fumiaki Shiga
Statutory Auditor
Nario Hada
External Auditor
Yoshikatsu Mitsui
External Auditor
Hiroo Hatashita
Main Business
  • Development of systems for call centers and marketing systems, provision of cloud services.
Professional certification
  • 'Privacy Mark' authorized by JIPDEC
  • 'ISMS Organization' authorized by European Quality Assurance Ltd.
  • Telecommunications business (A-13-5032)
Main Services
  • IP-PBX/CTI system using AVAYA's IP telephone exchange'@nyplace'
  • IP-PBX/CTI system developed in-house based on Asterisk'COLLABOS PHONE'
  • IP-PBX/CTI system utilizing in-house developed AI technology'VLOOM'
  • Inbound CRM service 'COLLABOS CRM'
  • Outbound CRM service 'COLLABOS CRM Outbound Edition'
  • CRM and Marketing service 'GROWCE'
  • Data analysis service 'GOLDEN LIST'
  • AI marketing system 'UZ'
  • Voice recognition service 'AmiVoice Communication Suite provided by COLLABOS '
  • FAQ service 'CollasQ'
  • Overflow call collection service 'Afullect'
  • Call recording service 'Packet Folder'

History

October 2001
Collabos Corporation is established for the commercialization of cloud-based contact center solutions as the result of a joint investment made by ITX Corporation (capital contribution ratio of 85%) and Virtualex Corporation, currently Virtualex Consulting, Inc. (capital contribution ratio of 15%)
May 2002
@nyplace Launched “@nyplace” (pronounced as Anyplace), a cloud-based IP-PBX/CTI service for call centers using AVAYA's IP telephone exchange.
December 2003
Virtualex Corporation, currently Virtualex Consulting, Inc., transferred all its shares to ITX Corporation which had become a wholly owned parent company.
April 2007
COLLABOS CRM Launched 'COLLABOS CRM' a cloud-based CRM service for call centers.
October 2007
Obtained certification of 'Privacy Mark' authorized by JIPDEC
January 2009
Obtained certification of 'ISMS Organization' authorized by European Quality Assurance Ltd.
May 2009
Packet Folder Launched 'Packet Folder' a cloud-based call recording service for call centers.
July 2010
ITX Corporation transferred all its shares to Olympus Business Creation Corp.
November 2010
COLLABOS CRM outboud edition Launched 'COLLABOS CRM Outbound Edition' a cloud-based outbound CRM service for call centers.
June 2011
Execution of the MBO
February 2012
COLLABOS PHONE Launched “COLLABOS PHONE”, a cloud-based IP-PBX/CTI service for call centers developed in-house based on Asterisk.
March 2015
Listed on the MOTHERS section of the Tokyo Stock Exchange
November 2016
GOLDEN LIST - Launched 'GOLDEN LIST' a cloud-based data analysis service for call centers.
September 2017
Collabos Corporation and GeekFeed Co., Ltd. agreed on a strategic business tie-up.
Jun 2019
AmiVoice Launched 'AmiVoice Communication Suite provided by COLLABOS' a cloud-based voice recognition service for call centers.
October 2020
CollasQ - Launched 'CollasQ' a cloud-based FAQ service for call centers.
December 2021
growce Launched 'GROWCE' a cloud-based CRM and Marketing service for call centers.
April 2023
afullect Launched 'Afullect' a cloud-based overflow call collection service for call centers.
August 2023
vloom Launched 'VLOOM' , a cloud-based IP-PBX/CTI for call centers that supports multi-devices using AI technology.
December 2023
uz Launched "UZ", a cloud-based marketing system using generative AI technology.